1. At a glance

• We collect only what you send us through the inquiry form, plus standard technical data any site receives.
• We use it to answer your enquiry, prepare a quotation and maintain a business relationship.
• We do not sell your personal data, and we do not use it for automated decision-making or profiling.
• This site sets no advertising or analytics cookies. If that changes we will ask for consent first where the law requires it.

2. Who is responsible for your data

Wuxi Xingyoule International Trade Co., Ltd. (无锡星优乐国际贸易有限公司), the company behind the STARLEO 星狮 brand, is the controller of the personal data collected through this website. STARLEO 星狮 is a brand name, not a separate legal entity. You can reach us at:

• Email: [email protected]
• Phone: +86 189 1520 1636
• Post: South Development Zone, Xinjian Town, Yixing, Wuxi, Jiangsu, China

3. What we collect

Data you give us

When you submit the inquiry form we receive: name or company name, email address, target market, product category of interest, and your message. The Product Finder tool adds your selections to the message field.

Data collected automatically

Like every website, our hosting and delivery provider receives technical data needed to deliver the page: IP address, browser/device type, OS, referring page and requested pages. Used to serve, secure and diagnose the site — not to profile visitors.

Data stored on your device

We use browser local storage to remember your language choice and hold a temporary copy of an inquiry if transmission fails. It stays on your device and can be cleared in your browser settings.

4. Why we use it, and on what legal basis

Purpose	Legal basis
Answering your enquiry, preparing a quotation or sample, delivering an order	Performance of a contract, or steps taken at your request before entering into a contract
Keeping business records, warranty and after-sales	Legitimate interest in running the business; compliance with legal obligations
Keeping the site available and secure, preventing abuse	Legitimate interest in operating a secure website
Sending updates, where you have asked for them	Your consent — withdrawable at any time

This is a business-to-business site. We do not knowingly collect special-category data, and we ask you not to send any.

5. Cookies and similar technologies

This site currently sets no advertising, remarketing or web-analytics cookies. The only stored item is the local-storage entry described in section 3, strictly necessary for the language and form features you asked for.

If we later add analytics or marketing tools, we will update this policy and obtain your consent before any non-essential cookie is set, where required.

6. Who we share data with

We share personal data only with service providers who need it, and only to the extent needed:

• Hosting and content delivery — serves this site and its technical logs.
• Email and form delivery — routes your inquiry to our inbox.
• Our own sales and export staff, including the sales mailboxes copied on an inquiry.
• Professional advisers, authorities or courts, where legally required.

We do not sell personal data, we do not share it for cross-context behavioural advertising, and we do not disclose it to unaffiliated third parties for their own marketing.

7. International transfers

We are based in China, so data submitted here is transferred to and processed in China. Where the GDPR or UK GDPR applies, we rely on appropriate safeguards — typically the EU Standard Contractual Clauses (or UK equivalent) plus supplementary technical measures such as encryption in transit and access control.

8. How long we keep it

• Inquiries that become a business relationship: kept for the relationship and then for the statutory retention period.
• Inquiries that do not lead to a relationship: normally deleted or anonymised within 24 months of last contact.
• Technical and security logs: retained only as long as needed to operate and protect the site.

9. Your rights

EU / EEA and UK

You may request access, correction, erasure, restriction, portability, and object to processing based on legitimate interests. Where we rely on consent you may withdraw it at any time. You may lodge a complaint with your national data protection authority.

California

You may request to know, delete, correct, and opt out of sale or sharing. We do not sell or share personal information as defined by the CCPA/CPRA, and we do not discriminate against anyone exercising these rights.

To exercise any of these rights, write to [email protected] with enough information to identify you. We will respond within the period required by applicable law.

10. Security

The site is served over HTTPS, access to business mailboxes and records is restricted to staff who need it, and we keep software maintained. No method of transmission or storage is completely secure.

11. Children

This website is intended for business users and is not directed at children. We do not knowingly collect personal data from anyone under 16.

12. Changes to this policy

We may update this policy as the site and our operations change. The effective date and version at the top show the current version; material changes will be announced here.

13. Contact us

Questions about this policy or requests to exercise your rights: [email protected], or write to Wuxi Xingyoule International Trade Co., Ltd. (STARLEO 星狮), South Development Zone, Xinjian Town, Yixing, Wuxi, Jiangsu, China.